Market Insights

As per recent research by MarkNtel Advisors, The UAE Digital Services Market is projected to grow at around 9.49% CAGR during the forecast period, i.e., 2022-27.

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Key Driver: Government Support for Digitalization

The UAE has observed a significantly rising demand for digital services during 2017-20, primarily due to the mounting penetration of the internet & social media, increasing investments in smart city (smart homes, building automation, etc.) initiatives by the government, and rising digitalization in businesses to improve operational efficiency. According to the World Bank, in 2020, around 99.2% of the total population in the UAE had access to the internet. The rising adoption of advanced technologies like Cloud, IoT, AI, & Big Data, coupled with various strategies undertaken by the Telecommunication & Digital Government Regulatory Authority (TDRA), are the key aspects projected to drive the expansion of the UAE Digital Services Market during 2022-27.

Market Segmentation and Consumer Behavior:

By Service Type

• Application Services
  • Document Management System
  • Customer Relationship Management (CRM)
  • Enterprise Resource Planning (ERP)
  • Supply Chain Management (SCM)
  • E-Signature Solutions
  • Others (Custom Applications, Web Services/ Portals, Mobile Applications, etc.)
• Data & Analytics
  • Business Intelligence & Data Warehouse
  • Data Discovery
  • Data Management
  • Others (Pattern Matching, ML Platform, Spend Analytics, etc.)
• Intelligent Automation
  • Robotic Process Automation
  • Business Process Management
  • Virtual Assistants
  • Low-Code Platform
  • Others (Smart Workflows, Recruitment Talent Management, etc.)
• Cloud Services
  • API Web Services
  • Cloud Security
  • Migration Services
  • Collaboration Services
  • Workplace Experience Solutions
  • Others (Monitoring Services, etc.)
• Strategy & Consulting
  • Architecture Designing
  • Integration
  • User Experience
  • Technology Consulting
  • Cybersecurity Strategy
  • Others (Data Strategy, Change Management, etc.)

By Organization Type

• Government
• Non-Government

By Industry

• BFSI
• IT & Telecommunications
• Retail
• Healthcare
• Petrochemicals and Oil & Gas
• Others (Transportation, Energy & Utilities, Manufacturing, etc.)

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UAE Digital Services Market Geographical Analysis:

By Region:

• Dubai
• Abu Dhabi
• Sharjah & Rest of Emirates

Key Players and Competitive Strategies in the UAE Digital Services Market

Several prominent players dominate the UAE Digital Services Market, including:

• AWS (Amazon Web Services)
• Microsoft Azure
• Google Cloud
• Oracle Cloud
• Alibaba Cloud
• Etisalat
• Protiviti
• Intertec Systems
• Cloud4C Services FZ LLC
• BIOS Middle East Group
• Orixcom
• eHosting Datafort
• DATAMATICS Global FZ LLC
• Others

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Questions Addressed in this Study

1.What factors are driving the UAE Digital Services Market growth?

2.How is the UAE Digital Services Market expected to grow over the next five years?

3.What are the key insights into the current trends in the UAE Digital Services Market?

4.What is the current size of the UAE Digital Services Market, and how is it projected to change in the future?

5.What is the future outlook for the UAE Digital Services Market in terms of technological advancements and market expansion?

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MarkNtel Advisors is a leading research, consulting, & data analytics firm that provides an extensive range of strategic reports on diverse industry verticals. We deliver data to a substantial & varied client base, including multinational corporations, financial institutions, governments, & individuals, among others.

Our specialization in niche industries & emerging geographies allows our clients to formulate their strategies in a much more informed way and entail parameters like Go-to-Market (GTM), product development, feasibility analysis, project scoping, market segmentation, competitive benchmarking, market sizing & forecasting, & trend analysis, among others, for 15 diverse industrial verticals.

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